Your health and safety are of paramount importance to me at Polish And Ink. I trust the information you provide me. Successful service execution requires your full disclosure during all pre-service consultations. Polish And Ink will not be responsible for any adverse reactions to services rendered in circumstances where a guest has failed to inform me of contraindicating conditions.
I want you to be well! Nail technicians are not permitted to diagnose or treat skin or nails that are abnormal in any way. As a licensed professional, I have a duty to refer guests with a complication outside of my scope of practice to a qualified physician for proper care. Guests with apparent complications will be denied service and referred to a physician.
Polish And Ink takes great pride in providing quality services with quality products. Please understand that nails are jewels, not tools and nail enhancements are not nail replacements. Enhancements and gel polish require maintenance every 14 days. For best results, pedicures should be scheduled every 2-4 weeks. Should you have any questions or experience any complications, please contact me!
You can trust me! Polish And Ink reserves the right to refuse services at my discretion when necessary. Please trust my professional, educated and experienced judgement.
I want you to fully enjoy your time with me, so please arrive ten minutes prior to your scheduled appointment time. New clients who haven't completed my intake form should arrive fifteen minutes prior. Treatments here are designed to deliver the most benefit within the time allotted. As a courtesy to my other guests, I'm unable to extend service times or issue partial refunds for late arrivals. While I make every effort to accommodate late arrivals, if you are more than fifteen minutes late, your service(s) may have to be rescheduled and my cancellation fee will apply.
The time you schedule is reserved for your exclusive use. When appointments are missed or cancelled without sufficient notice, I am often unable to fill them. The financial impact of these late cancellations can be substantial. As a courtesy, Polish And Ink sends appointment confirmations twenty-four hours in advance of your appointment, however, it is ultimately your responsibility to notate and remember your appointment with me.
Should you need to cancel or reschedule your appointment, we request at least twenty-four (24) hours' notice. If you do not provide notice (or miss your appointment altogether), you will be charged a fee in accordance with the following:
THANK YOU SO MUCH FOR YOUR UNDERSTANDING!
Enjoy some YOU time! Polish And Ink has been designed to serve as a relaxing retreat for my valued guests. For this reason, no children are permitted in the room. With the exception of service dogs, pets are also prohibited. Aside from being distracting, pets and children pose a liability, since I cannot assure their safety. Thank you for understanding!
To maintain a relaxing, comfortable atmosphere for my guests, I politely request that cell phones be silenced or powered off in the room.
SERVICES: Service sales at Polish And Ink are final, however, if you are unsatisfied in any way or experience abnormal service breakdown of any kind, please contact me within 7 days to arrange for evaluation.
COMPLAINTS: Should you not be satisfied with any aspect of your visit, please inform me in person as soon as possible. As a business dedicated to delivering a superior guest experience, I welcome all feedback and suggestions. Thank you for giving me the opportunity to grow and learn how to serve you better!
Copyright © 2023 Nails by Janette - All Rights Reserved.
Nails by Janette
1660 Hamner Ave. Ste.13 (Inside Beauty Muse) Norco, CA 92860
951-272-6245
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